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Printing Guide and FAQ

Logging In


You username for the campus computers and printers is “LCV”+ your student number ( ie. LCV2045678 ). It is not case sensitive so either “lcv” or “LCV” works.

Your password is the one you use for Omnivox. It is case sensitive so keep that in mind when entering.


You have the following sets of computer sign-in credentials:

Admin network:

Username: Employee Username ( without “” )

Password: Employee password

Student / Classroom network:

Username: LCI_Vancouver-[first name initial and full last name] ( example: LCI_Vancouver-hsolo )

Password: Dayforce password

On Computers: Employee Username ( without “”) and your Omnivox password.


For scanning or copying, you can use either of the above sets of sign-in credentials. For printing, be sure to sign into the printer with the same credentials as those used on the computer the print job was sent from.

Programming your ID Card

To program your ID card to work with the printer card scanner:

  • Hold the un-programmed card over the card scanner on the right of scanning bed
  • Tap in your username and password on the touch screen ( See above for sign-in credential details )
Note: Faculty have 2 sets of sign-in credentials so be sure to program your card with credentials you will be using most frequently for printing.


Sign into a campus computer and open the file you want to print (see Signing In section). Printing documents, especially larger documents, works better and quicker if you do it from the computer you are on. You can print from your USB, either directly or from the computer, but it will take more time than to move your document to the computer and print from there. For more information on Printing directly from USB please see the next section below. Note: Printing from personal devices through the Wi-Fi network is currently not available.

On most apps' Print screen, you will see a basic set of options to apply to your document(s). Some of the options you will want to change are located on this menu, and some will be covered in the next step focusing on Papercut. The steps to keep in mind on the menu for a typical Word Document are:

Paper Sizing and Handling: 

  • Fit - This will fit your image or document within the standard bleed borders of any paper size. If your document is not at a size ratio and DPI quality that is able to be up or downsized, you will notice distortion and loss of quality on your print document.
  • Actual Size - This will print your document at the same size it was set up as.
  • Shrink Oversized Pages - Similar to fit, this will take material that is oversized and shrink it to fit on the page size you have chosen. The same rules as Fit apply here.
  • Custom Scale - This option is useful for shrinking your image or blowing it up within manually set parameters. Good if you need to quickly resize your printed matter.
  • Choose Paper Source by PDF page size -  similar to actual size, this will also help if you have made a booklet and exported it as one.
  • Print on both sides of paper - turning this off will NOT prevent the printer from printing double sided, you will need to access this option in Papercut ( see next step). Flip on Long Edge will flip your paper on the longer side of the paper, Flip on short edge on the shorter side. It is important to keep this in mind if you are making a double sided document as it will ensure your prints stay consistent on each side and not upside down!
  • Orientation - The default is Auto Portrait/Landscape, which for most documents will be sufficient. You can also change these settings to either portrait or landscape specifically if you are trying to augment the sizing of a particular image.
Note: Some of these options may be different depending on the program you are working with, if you do not see these settings in your print menu, please ask library staff to assist you!


You will want to some of your printing edits via the Papercut program located under Properties or Printer Properties on either the PC or Mac systems. This is essential for printing multiple documents if you want to print on individual papers or to ensure your double sided print jobs flip correctly. 

Once inside the Papercut menu there are many printing options available, below are two options you will want to be familiar with in Papercut:

  • Select Colour: Scroll down the bar on the right hand side to access this option. By default it will be set to Grey Scale, for text documents this will be prefered but for visual work in full spectrum colour you will want to choose Auto Color or Full Color. Auto color refers to the default printer settings, which will be sufficient for any printing you will be doing.
  • Print Type: Offers you three choices of 1-Sided, 2-Sided or Booklet.  You will be working with printing 1-sided or 2-sided for most jobs. 
Note: There are A LOT of options you can articulate in Papercut. There arre many options to change both paper size and orientation in Papercut however, there can be complications if you use settings that are in conflict with each other on each of the printing settings pages. If possible, try to make most of your settings changes within one of the printer settings screens. The most you will need to change in Papercut for most basic print jobs are the two settings above. If you require more advanced help, please consult with one of the library staff or your instructor before printing.


Basic Printing Steps

When you have opened your document on one of the campus computers and are ready to print, select Print (Found in the File dropdown menu for most software) and choose the "LCV01…" printer on PC or “LCV-Student” printer on Mac. 

Note: Be aware that the default settings for the printer is greyscale and double sided, you have to access the papercut settings window on either Mac or PC, shown below.


  1. Sign into the printer, either by holding your card on the card scanner to the right of the screen or by entering your login information on the touchscreen (see Signing In section).
  2. Tap the OK button on the bottom right of the welcome prompt to proceed.
  3. Tap the Release button to access your printing queue.
  4. Select the print job(s) you want to print from the displayed list and press the physical Start button located below the screen.
  5. Select Access on the right hand side of the screen when you are finished to log out.


Printing Booklets

Printing Booklets can be complex, there are a number of different programs that allow you to print booklets and each of those have different rules that apply. Below I will link you to a few different walkthroughs for programs you might use at LaSalle:

Note: For most documents, it is easier to export as a PDF for ease of printing as a booklet. The steps below are for printing a document from a PDF, however most if not all of the steps are applicable in Microsoft Word and InDesign as well.


Once you have gotten to the printing stage, the steps required to print a booklet effectively are fairly simple. There are a few settings you need to keep in mind to ensure your booklet prints successfully:

  1. Select Booklet under Page Sizing & Handling
  2. Select the orientation you would like the printer to print your booklet. In most cases you will want to select Landscape unless your layout is vertical in which case keep Portrait selected.
  3. Make sure Auto-Rotate Pages is selected.
  4. Next select Properties and then Layout along the top tabs.
  5. In this menu, click on Binding Position and change it to Left Bind. This will ensure your document flips along the short edge rather than the long edge and will keep all your content.
  6. Click Ok to exit Papercut and select Print to print your document. Follow the same procedure as Basic Printing Steps above for printer operation.


If you want to, you can print directly from your USB. This is not recommended for images that are not formatted precisely to the dimensions of the paper provided (either 8.5"X 11" or 11"X 17") as the editor on the printer does not offer many settings for editing your image to one of these sizes. If you are working large and want to print with the most options available, we would suggest printing from one of the computer terminals first.

Your drive must be FAT32 formatted and compatible with USB version 2.0. The printer recommends to not use a device that is not a flash memory device in this instance as the CPU of the printer is fairly limited and most large external hard drives (anything above 32GB) are not FAT32 formatted. 

 These are the available printing file types which the printer will recognize: PDF, Compact PDF, JPEG, TIFF. XPS, Compact XPS, OOXML (.docx/ .xlsx/ .pptx), and PPML (.ppml/ .vdx/ .zip). All other file types are not supported by this machine.

Note: Your file size should be as compact as possible, I have tested the file size threshold for the printer and have determined that the Printer will eventually load any file size under 135MB (roughly 13-14 similarly sized high quality Cat JPGs). Around 150MB your file will take so long to load that your session on the printer will time out before it is able to print your work so if at all possible prepare print ready files beforehand!


  1. Sign into the printer using your login ID.
  2. Once logged in, insert your USB into the slot located on the right hand side of the printer.
  3. Select Print a Document from External Memory.
  4. The contents of your External Memory will then pop up on the screen, navigate to your file, tap your file to select it, and then tap print on the right hand side.
  5. You will be taken to another screen listening some printing options at the bottom. From here you have a few options: 
    • Under Color you can change the colour output of your print from Full Color to Black
    • Under Paper you can change the paper size from Auto ( which will assume based on the size of your image ) to your preferred sizing of either 11 X 17 or 8.5 X 11. Note: This only edits the size of the paper being printed, not the size of your image on said paper!
    • Under Simplex/ Duplex print your document Single or Double Sided.
  6. Once you are finished, press the start button below the screen to print.

Printing With Custom Paper

The printers at LaSalle do allow you to print with your own custom paper, below I will discuss how to set up your document to print on custom paper:

  1. After Clicking File and then Print, navigate to Printer Properties or Advanced print settings ( depending on your program ).
  2. On PC, select the Basic tab and change Paper Tray to Bypass Tray and under Paper Type select the type of paper you want to print on ( Ex. I am using sticker paper and have selected Type 4, which is the option for the thickest type of paper. A listing of paper types you can print within the Bypass Tray can be found here ). You can also change your paper size here if you are using a non standard paper.
  3. Once you have finished, click Ok to go back to your original screen and select Print to proceed.
  4. You will then load your printing paper into the Bypass Slot, located on the right hand side of the printer. Load your paper PRINT SIDE DOWN onto the tray, tucking it against the rollers. The tray can be accessed by a handle if it isn't open already. 
  5. Log into the printer, Navigate to release, select your print job and press Ok to print.

Printing on a Mac

Printing on Mac in Colour

The steps below detail how to set up your document to print in colour in Photoshop or other Adobe programs

Document must be in CMYK/16 or CMYK/8. RGB/x is not recommended, however, possible. Please do not convert the document to PDF.

(The following settings applied on Cmd+P print dialog of PS, however, almost all Adobe applications will show alike settings)

Printer: LCV01.
Color Handling: Printer Manages Colors.

(The following settings are applied under “Print Settings”)

Paper Size: 11x17 (or other desired size, please note, paper size should be set up before other parameters;
(Additional settings dropdown = Paper Tray / Output Tray)
For regular paper, select Tray = Auto and Type = Plain;
For cardstock paper, select Tray = Bypass and
Type = Thick 2;

(Additional settings dropdown = Colour Matching)
Select “In printer” if available.

(Additional settings dropdown = Quality)
Select Color: Full Color.
Color Settings: Photo.
Resolution: 1200dpi (High Quality).

Save, Print, Be happy!

Printing Double Sided

Contrary to what you may have heard, our printers do support double-sided printing! Double-sided printing is enabled by-default and can be controlled via this setting illustrated below:

Double sided printing is always located under Print Settings no matter what program you are using to print. It is usually always located at the top of the printing pop-up window and will take you to a secondary window of settings for the printer specifically.

The other issue many students have is with your prints printing uʍop ǝpᴉsdn on the second side when you probably want the second image to corespond to the first side! Most applications, incl. Adobe Acrobat, MS Word, etc default to flip double-sided prints on long edge. It is awesome for portrait documents, like double-sided Word document, but not awesome for horizontal layouts, like brochures or zines or booklets!

As you can see above, this is the default setting when you are setting up your print job. It is not what you want if you are printing a horizontal/landscape layout project with a fold in the middle.

For a project where you are making a booklet type project, you will want to have Short Edge selected:

You can see below what the results of both of these choices are: On the left you see Flip on Long Edge and on the right you see Flip on the Short Edge.

It is always good to double check all your settings before printing to ensure your prints are successful! Remember to measure twice and cut once as the old saying goes!


NOTE: Before attempting to scan: you MUST have a USB stick to scan to, the scanner only works if there is a USB plugged in to send scans to otherwise you will be taken to a screen that will only send to your email which presently does not work. You plug in the USB into a slot located on the right-hand side of the interface, in a small rectangular slot.


  1. Sign into the printer with your student or faculty login information.
  2. You will be greeted by a pop up telling you that you have no print jobs. Click Ok in the bottom right to proceed.

  3. Once you plug in your USB, two options will become available on the screen. Select Save a document to External Memory.
  4. On the next screen, there will be a few options you can choose from before confirming with the Start button. For most purposes the default settings on the printer for scanning will be sufficient for most basic purposes, however in case you want to change some of the settings and would like more information, they are listed below:
    • You may change the filename in the text box located directly below System: External Memory.
    • Resolution is important as if you want to scan your document to be print quality, you will want to select between 300-600 DPI depending on it’s future use (prints for example you will want to scan at 600 DPI  as it will allow the most flexibility for editing the work such as upsizing it or for continuing to work on it digitally). 
    • Color can be changed depending on what you need your scan for. If the document is largely text, you may want to scan in black and white.
    • File type is also important, PDF is the best for documents you would like to directly print later or read most easily; TIFF is best for visual media you want to work on further in Photoshop or other apps ( preserves the highest DPI for editing, doesn't compress the image), XPS is a layout file that is based on XML Paper Specifications (good for print quality files and working in illustrator), JPEG if you just want the smallest size of image ( would not recommend for high quality printing use but would be good if you had a sketch you wanted to draw on top of that retained a lot of the image detail and information without blurring ).
    • Scan Size allows you to choose from several options or to set your own dimensions, so you can scan only certain parameters if you so choose. 
  5. Once you are done selecting your options, press the flashing Start button below the touch screen to start scanning.
  6. The image will scan to your USB and be viewable by the name you assigned to it, press Access to sign out once finished.


Sign into the printer, either by tapping your card on the card scanner to the right of the screen or by entering your login information (see Signing In section).

Tap the Ok button on the bottom right of the welcome prompt to proceed.

  1. Once you have signed in, and you have your material ready, tap the Copy button from the displayed options on the main menu.
  2. Arrange the original document in the printer:
    • For a single-page document: place the original document face down in the top left-hand corner of the glass scanning bed and close the lid.
    • For a multi-page document: with the lid down, place the pages face up in the document feed tray on top of the scanner bed lid and adjust the page feed guides to the size of your paper
  3. Choose your settings and number of copies from the menu options on the screen. The default options will be satisfactory for most copying needs but I have included the options below:
    • No. Of Sets - Tap to set the number of copies you would like to make
    • Original Type - Specify the original type of the original (there are a number of options here, none of which seem to make a noticeable difference in quality of output. We recommend the Text/Photo Printed setting for best and clearest output).
    • Color - Specify the color output of the copy (Color or Black and White).
    • Booklet - The pages in the original data are arranged and spread in a booklet format and printed on both sides of sheets.
    • Paper - Specify the output paper (either 8.5" x 11" or 11" x 17").
    • Zoom - Specify the zoom ratio. 
    • Duplex/ Combine - Specify double-sided copying or combine copying.
    • Finishing - Configure the offset, punch, or staple setting for output paper (these settings are not currently set up in the printer, please use the default settings for this option).
    • Density - Adjust the copy density.
  4. Press the Start button located below the screen on the right to begin copying. 
  5. When the printer is finished, it will return to the copying page with your previous settings still active. If you want to make different copies, keep this in mind!
  6. Once finished, press the Access button to the right of the screen to sign out.


Why hasn't my Print project shown up on the printer?

This question almost always comes down to a single answer: your file is too big! What I mean by big is generally anything around or over 100 MB will take time to show upon the printer. When printing from USB, any file over 135MB will time out before it can print. The more compressed a print file you can provide, the easier it will be for the printer to load and print your projects. For example, exporting or saving your Photoshop file to PDF after flattening it will drastically reduce it's data footprint without compromising it's quality.

Can I use a External Hard Drive with the printer?

No, The printer only recognizes FAT32 formatting, which is the standard for most USB devices around 32 Gigabytes. You can format any USBs larger than FAT32 with some online sleuthing, some methods can be found here

Can I print directly from Photoshop/ Illustrator/ InDesign etc?

Yes, you absolutely can print directly from those programs. However, unless your image has been flattened it will likely take the printer a long time to load your file. It is always best to export your file to a more print friendly format to ensure you can print your work in a timely fashion.

My Login information doesn't work, is that something you can help me with?

Library staff can point you towards the format your login should follow ( see the section on Logging In ) but if you have a problem where you cannot remember your login, you will have to contact IT and submit a ticket.


Why are the printing processes on PC and Mac different?

PC and Mac run two different kinds of operating software ( Windows on PC and MacOS respectively). While they possess similar attributes, they interact with connected peripherals differently. In terms of printing, Mac tends to err on the side of ease rather than depth, so most printing options outside of programs like Photoshop will be fairly limited in terms of what you can do. Also some printing companies don't prioritize making software for both platforms and tend to make software for Windows first and Mac maybe which is unfortunately the case with the printers we use at LaSalle. For printing on Mac, especially full colour work, please refer to our guide on Printing on Mac systems.