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Printing Guide and FAQ

Logging In


You username for the campus computers and printers is “LCV”+ your student number ( ie. LCV2045678 ). It is not case sensitive so either “lcv” or “LCV” works.

Your password is the one you use for Omnivox. It is case sensitive so keep that in mind when entering.


You have the following sets of computer sign-in credentials:

Admin network:

Username: Employee Username ( without “” )

Password: Employee password

Student / Classroom network:

Username: LCI_Vancouver-[first name initial and full last name] ( example: LCI_Vancouver-hsolo )

Password: Dayforce password

On Computers: Employee Username ( without “”) and your Omnivox password.

Programming your ID Card

To program your ID card to work with the printer card scanner:

  • Hold the un-programmed card over the card scanner on the right of scanning bed

  • Tap in your username and password on the touch screen ( See above for sign-in credential details )
Note: Faculty have 2 sets of sign-in credentials so be sure to program your card with credentials you will be using most frequently for printing.

Basic Printing Steps

You are finally ready to print your document from one of the many campus computers, select Print (Found in the File dropdown menu for most software) or use CTRL + P and choose the "LCV01…" printer on PC or “LCV-Student” printer on Mac. 

Note: Be aware that the default settings for the printer is greyscale and double sided, you have to access the papercut settings window on either Mac or PC, shown below.


  1. Sign into the printer and tap the OK button on the bottom right of the welcome prompt to proceed.
  2. Tap the Release button to access your printing queue.
  3. Select the print job(s) you want to print from the displayed list and press the physical Start button located below the screen.

  4. Select Access on the right hand side of the screen when you are finished to log out.

Printing with Papercut

Papercut is the interface program for the printers at LaSalle. It is generally accessed via Printer Properties or Print Settings While you can assign most of your print settings within each individual program you work in, you will need to eventually access Papercut to change certain settings to print your work with accuracy and quality.

Note: Some print settings have to be set up in your program's print settings prior to using Papercut. Paper Size settings for instance will side with the program settings over Papercut. For example, if you have set up a 8.5" X 11" document and try to set it up to print at 11" x 17" in Papercut, it will defer to the program settings. Settings like orientation also can come into conflict if they do not match up with each other, such as if you have a series of portrait images that you want to print landscape, you can only set this up in Papercut, trying to print this using only the program settings won't give you the result you are after.

When you first enter Papercut you will be greeted by this screen:

While this may look overwhelming, there aren't a lot of options we need to become familiar with in order to print your documents. Below I will go through some of the options you should be aware of when using Papercut:

Original Size and Paper Size are two very similar options available to you on the first page. As previously mentioned in the above note, these options have to work in accordance with the print settings in the program you are working in. If your program is set to print at a certain size, no options you set here will change that. That being said, if you change your program print settings to a larger paper size you can mirror this choice in Papercut to ensure it will print at a larger scale.


Select Color is an option that you will likely have to set every time you want to print in color as Papercut is by default set to Grey Scale. In some programs you can change this setting without having to access Papercut options, but for the majority of programs you will have to access Papercut. You will see two options Auto Color and Full Color above Greyscale, both of which are similar with one difference: Auto Color will default to the settings of your printer while Full Color will default to the settings within the document. Both will result in basically the same result unless you have set some specific printing settings for your work.


Print Type refers to the type of print job you are wanting to submit. While you can set up a document for double sided printing or as a booklet, unless you tell the printer to print this format specifically, you may end up with a result much different than your vision! Within this list you can tell the printer if you would like to print Single-Sided, Double-Sided, or Booklet. For more information on printing Double-Sided or Booklet print jobs, please refer to the sections in the right hand menu!

Binding Position settings are also connected to Print Type. Found under the Layout tab, these settings determine which direction your page will flip when printing double sided images. For example, if you are printing a booklet, you would want the pages to flip on the left bind, as that is the edge that sits closest to the binding. This side can also be called the short edge in other programs that enable you to print from the program print menu.

Paper Tray is an important feature to remember when you want to print using custom paper. You simply have to select Bypass Tray from the list to use the tray located on the right side of the unit. For more on printing with custom paper select the section from the list on the right hand side.

These are just some of the most basic settings you should be aware of when using Papercut, there are plenty of other options, some of which I will elaborate on in other sections. When in doubt always ask a Librarian or assistant for help or contact IT staff if a more serious issue arises!


Printing from USB

If you want to, you can print directly from your USB. This is not recommended for images that are not formatted precisely to the dimensions of the paper provided (either 8.5"X 11" or 11"X 17") as the editor on the printer does not offer many settings for editing your image to one of these sizes. If you are working large and want to print with the most options available, we would suggest printing from one of the computer terminals first.

Your drive must be FAT32 formatted and compatible with USB version 2.0. The printer recommends to not use a device that is not a flash memory device in this instance as the CPU of the printer is fairly limited and most large external hard drives (anything above 32GB) are not FAT32 formatted and also will time out before they can load. Click here for more information on formatting to FAT32.

 These are the available printing file types which the printer will recognize: PDF, Compact PDF, JPEG, TIFF. XPS, Compact XPS, OOXML (.docx/ .xlsx/ .pptx), and PPML (.ppml/ .vdx/ .zip). All other file types are not supported by this machine.

Note: Your file size should be as compact as possible, I have tested the file size threshold for the printer and have determined that the Printer will eventually load any file size under 135MB (roughly 13-14 similarly sized high quality Cat JPGs). Around 150MB your file will take so long to load that your session on the printer will time out before it is able to print your work so if at all possible prepare print ready files beforehand!


  1. Sign into the printer using your login ID and once you are at the main menu insert your USB into the slot located on the right hand side of the printer.

  3. Select Print a Document from External Memory.
  4. The contents of your External Memory will then pop up on the screen, navigate to your file, tap your file to select it, and then tap print on the right hand side.
  5. You will be taken to another screen listening some printing options at the bottom. From here you have a few options: 
    • Under Color you can change the color output of your print from Full Color to Black
    • Under Paper you can change the paper size from Auto ( which will assume based on the size of your image ) to your preferred sizing of either 11 X 17 or 8.5 X 11. Note: This only edits the size of the paper being printed, not the size of your image on said paper!
    • Under Simplex/ Duplex print your document Single or Double Sided.

  6. Once you are finished, press the start button below the screen to print.

Printing on a Mac

The steps below detail how to set up your document to print in colour in Photoshop or other Adobe programs

Document must be in CMYK/16 or CMYK/8. RGB/x is not recommended, however, possible. Please do not convert the document to PDF.

(The following settings applied on Cmd+P print dialog of PS, however, almost all Adobe applications will show alike settings)

Printer: LCV01.
Color Handling: Printer Manages Colors.

(The following settings are applied under “Print Settings”)

Paper Size: 11x17 (or other desired size, please note, paper size should be set up before other parameters;
(Additional settings dropdown = Paper Tray / Output Tray)
For regular paper, select Tray = Auto and Type = Plain;
For cardstock paper, select Tray = Bypass and
Type = Thick 2;

(Additional settings dropdown = Colour Matching)
Select “In printer” if available.

(Additional settings dropdown = Quality)
Select Color: Full Color.
Color Settings: Photo.
Resolution: 1200dpi (High Quality).

Save, Print, Be happy!

Printing With Custom Paper

The printers at LaSalle do allow you to print with your own custom paper, below I will discuss how to set up your document to print on custom paper:

  1. After Clicking File and then Print, navigate to Printer Properties or Advanced print settings ( depending on your program ).
  2. On PC, select the Basic tab and change Paper Tray to Bypass Tray and under Paper Type select the type of paper you want to print on ( Ex. I am using sticker paper and have selected Type 4, which is the option for the thickest type of paper. A listing of paper types you can print within the Bypass Tray can be found here ). You can also change your paper size here if you are using a non standard paper.
  3. Once you have finished, click Ok to go back to your original screen and select Print to proceed.
  4. You will then load your printing paper into the Bypass Slot, located on the right hand side of the printer. Load your paper PRINT SIDE DOWN onto the tray, tucking it against the rollers. The tray can be accessed by a handle if it isn't open already. 
  5. Log into the printer, Navigate to release, select your print job and press Ok to print.

Printing Double Sided

Contrary to what you may have heard, our printers do support double-sided printing! Double-sided printing is enabled by-default and can be controlled via this setting illustrated below:

Double sided printing is always located under Print Settings no matter what program you are using to print. It is usually always located at the top of the printing pop-up window and will take you to a secondary window of settings for the printer specifically.

The other issue many students have is with your prints printing uʍop ǝpᴉsdn on the second side when you probably want the second image to corespond to the first side! Most applications, incl. Adobe Acrobat, MS Word, etc default to flip double-sided prints on long edge. It is awesome for portrait documents, like double-sided Word document, but not awesome for horizontal layouts, like brochures or zines or booklets!

As you can see above, this is the default setting when you are setting up your print job. It is not what you want if you are printing a horizontal/landscape layout project with a fold in the middle.

For a project where you are making a booklet type project, you will want to have Short Edge selected:

You can see below what the results of both of these choices are: On the left you see Flip on Long Edge and on the right you see Flip on the Short Edge.

It is always good to double check all your settings before printing to ensure your prints are successful! Remember to measure twice and cut once as the old saying goes!

More Booklet Printing Info

Printing Booklets can be complex, there are a number of different programs that allow you to print booklets and each of those have different rules that apply. Below I will link you to a few different walkthroughs for programs you might use at LaSalle:

Note: For most documents, it is easier to export as a PDF for ease of printing as a booklet. The steps below are for printing a document from a PDF, however most if not all of the steps are applicable in Microsoft Word and InDesign as well.


Once you have gotten to the printing stage, the steps required to print a booklet effectively are fairly simple. There are a few settings you need to keep in mind to ensure your booklet prints successfully:

  1. Select Booklet under Page Sizing & Handling
  2. Select the orientation you would like the printer to print your booklet. In most cases you will want to select Landscape as your layout and make sure Auto-Rotate Pages is selected.
  3. Next select Properties and then Layout along the top tabs. In this menu, click on Binding Position and change it to Left Bind. This will ensure your document flips along the short edge rather than the long edge and will keep all your content oriented the same on the flip.
  4. Click Ok to exit Papercut and select Print to print your document. Refer to Basic Printing Steps if you need a refresher on the procedure!


There are two ways you can scan a document at LaSalle: To your email connected with LaSalle or to a USB stick (see Scanning to USB section). For scanning to email please see below:

  1. Select Scan from the main menu.

  2. You'll be shown a menu screen with a lot of options, first you will want to select E-mail Me from the two E-mail options.
  3. There are a bunch of options to choose from along the bottom row of the screen, below is a chart that details what each option does. When you are finished choosing your settings hit the Start button to scan.
  4. The scan should arrive in your school email account connected to your ID shortly.

Scanning to USB

Scanning to USB is a bit different than scanning to your email, you will need a properly formatted (Fat32 preferred) USB device, The smaller the better for loading your data quickly. You will log into the printer as normal and plug in your USB once the main menu becomes available.

  1. Once you plug in your USB, two options will become available on the screen. Select Save a document to External Memory.
  2. On the next screen, there will be a few options you can choose from before confirming with the Start button. For most purposes the default settings on the printer for scanning will be sufficient for most basic purposes, however in case you want to change some of the settings and would like more information, they are listed below:
    • You may change the filename in the text box located directly below System: External Memory.
    • Resolution is important as if you want to scan your document to be print quality, you will want to select between 300-600 DPI depending on it’s future use (prints for example you will want to scan at 600 DPI  as it will allow the most flexibility for editing the work such as upsizing it or for continuing to work on it digitally). 
    • Color can be changed depending on what you need your scan for. If the document is largely text, you may want to scan in black and white.
    • File type is also important, PDF is the best for documents you would like to directly print later or read most easily; TIFF is best for visual media you want to work on further in Photoshop or other apps ( preserves the highest DPI for editing, doesn't compress the image), XPS is a layout file that is based on XML Paper Specifications (good for print quality files and working in illustrator), JPEG if you just want the smallest size of image ( would not recommend for high quality printing use but would be good if you had a sketch you wanted to draw on top of that retained a lot of the image detail and information without blurring ).
    • Scan Size allows you to choose from several options or to set your own dimensions, so you can scan only certain parameters if you so choose. 
  3. Once you are done selecting your options, press the flashing Start button below the touch screen to start scanning.
  4. The image will scan to your USB and be viewable by the name you assigned to it, press Access to sign out once finished.


The procedure for copying documents is very similar to scanning them, below I will detail how you go about copying on the machines at LaSalle:

  1. Once you have signed in, and you have your material ready, tap the Copy button from the displayed options on the main menu.
  2. Arrange the original document in the printer:
    • For a single-page document: place the original document face down in the top left-hand corner of the glass scanning bed and close the lid.
    • For a multi-page document: with the lid down, place the pages face up in the document feed tray on top of the scanner bed lid and adjust the page feed guides to the size of your paper
  3. Choose your settings and number of copies from the menu options on the screen shown below. The default options will be satisfactory for most copying needs  but I have also provided a brief list of what those options do below:

  4. Press the Start button located below the screen on the right to begin copying. 
  5. When the printer is finished, it will return to the copying page with your previous settings still active. If you want to make different copies, keep this in mind!
  6. Once finished, press the Access button to the right of the screen to sign out.


Why hasn't my Print project shown up on the printer?

This question almost always comes down to a single answer: your file is too big! What I mean by big is generally anything around or over 100 MB will take time to show upon the printer. When printing from USB, any file over 135MB will time out before it can print. The more compressed a print file you can provide, the easier it will be for the printer to load and print your projects. For example, exporting or saving your Photoshop file to PDF after flattening it will drastically reduce it's data footprint without compromising it's quality.

Can I use a External Hard Drive with the printer?

No, The printer only recognizes FAT32 formatting, which is the standard for most USB devices around 32 Gigabytes. You can format any USBs larger than FAT32 with some online sleuthing, some methods can be found here

Can I print directly from Photoshop/ Illustrator/ InDesign etc?

Yes, you absolutely can print directly from those programs. However, unless your image has been flattened it will likely take the printer a long time to load your file. It is always best to export your file to a more print friendly format to ensure you can print your work in a timely fashion.

My Login information doesn't work, is that something you can help me with?

Library staff can point you towards the format your login should follow ( see the section on Logging In ) but if you have a problem where you cannot remember your login, you will have to contact IT and submit a ticket.


Why are the printing processes on PC and Mac different?

PC and Mac run two different kinds of operating software ( Windows on PC and MacOS respectively). While they possess similar attributes, they interact with connected peripherals differently. In terms of printing, Mac tends to err on the side of ease rather than depth, so most printing options outside of programs like Photoshop will be fairly limited in terms of what you can do. Also some printing companies don't prioritize making software for both platforms and tend to make software for Windows first and Mac maybe which is unfortunately the case with the printers we use at LaSalle. For printing on Mac, especially full colour work, please refer to our guide on Printing on Mac systems.

Can I print from my own computer?

Unfortunately there is currently no way to connect individual computers to the network at LaSalle, we advise you save your work in a cloud based file storage like Dropbox or Google Drive for easier accessibility on any of the computers at LaSalle.